Fees, Payment, Cancellation and Rebates

Fees, Payment, Cancellation and Rebates

Individual counselling sessions

Intake session $250

Following Sessions $225- Individual counselling sessions available face to face or telehealth (video or telephone session)

Couple counselling sessions

Gottman Couples’ Assessment 

1. Initial session as a couple – $400 – 80 minutes 

2. Online couple questionnaire assessment – $45 

3. Each couple then attends an individual 50 minute session- $220 per person 

4. Couple session to set goals of counselling 50 minute session – $250 


Standard couples’ therapy session

50 minutes $250.00


Extended couples’ therapy session

80 minutes $ 335

*No rebates are available for couple counselling.

Off site counselling, meetings and observations

Attendance at schools and home visits may be carried out when it is likely to benefit the client, and fees for these services are available on request.

Group programs and community meet up sessions

Fees differ for each workshop, community meet up or group. Check out the events page for more specific fee info. 

Psychological Assessment

Each assessment fee differs based on the session, scoring and report writing time.

No fees are payable by the client for attending appointments through the following government-funded programs

  • Psychological Access Plus
  • Work Cover
  • Department of Veterans’ Affairs (DVA)
  • Please see our Services page for more information.

Payment Terms

Payment is expected at the time of each session. Payment is completed online through our secure online system Coviu.

Cancellation Policy

Cancellations made with less than a business day’s notice of the scheduled appointment time will incur the full session fee. To avoid cancellation fees please allow a business day’s notice when rescheduling or cancelling sessions.

You will receive an email confirmation and a text message two days prior to your appointment to assist with this.


Medicare Rebates

Medicare Australia has a number of schemes that allow individuals to access a rebate for psychological services. The most common of these is the Better Access to Mental Health Care scheme. Under this scheme a referral may be provided by a general practitioner, psychiatrist, or paediatrician. They will assess your eligibility for a Mental Health Care Plan, and provide you with paperwork to bring to your first appointment. 

If you have a Mental Health Care Plan from your doctor, you will receive Medicare rebates of up to 20 sessions, at either $87.80 per session.

If you are under financial stress please talk with your psychologist in your session about what discounts or concessional rates she may be able to offer you, as she will consider every client’s individual situation.

For more information about medicare rebates please see the link. http://www.humanservices.gov.au/customer/dhs/medicare

Processing medicare rebates.

After your psychologist has processed your payment she can process for rebate for you via Medicare Online. Medicare advises us that these funds will appear in your bank account within 2-3 business days.


Healthfund Rebates

Private health insurers may also rebate part of the cost of psychological consultations.

Contact your health insurance provider for further information.

Please note: you can only claim rebates through either Medicare OR your private health
insurer for any one session.

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