Our Director Kelly Grlyak originally started using Telehealth to support clients when she worked as a volunteer telephone counsellor at Lifeline telephone counselling during the early years of her Career. She went on to support CanTeen a youth not for profit organisation to develop their Telehealth services including instant messenger, telephone counselling and online forums.
In 2017 our Director Kelly Grlyak created ePsychology to support clients via Telehealth services. ePsychology is now a branch of We Connect Psychology which also offers face to face and telehealth support.
Since Covid-19 many people have turned to Telehealth to access psychological support. We believe in the evidence based benefits of epsychology to support clients to meet their therapeutic goals.
ePsychology- via video call
Safe and Confidential
As an experienced ePsychology practitioner we have created a safe and confidential space for the psychologist to support clients via Telehealth. We ensure that the psychologist is in a confidential setting when talking to clients. We also request that you also ensure you are in a safe and comfortable environment when accessing online support. Coviu is a online software programme that we use to provide a safe and interactive platform to connect with the client. For more information about Coviu please see Coviu Information
After booking an initial appointment with the practitioner via telephone you will be sent an intake form via email. The intake form will provide information about pricing and services.
During the morning of your appointment you will receive a link for the video psychology appointment. Click on the link and take a photo for identification purposes. Your practitioner will accept the video call at the scheduled appointment time.
During the video call the psychologist is able to use many features to assist the client reach their therapeutic goals including an interactive whiteboard, instant messenger, easy upload of any resources required during the session for example videos, worksheets or website links.
ePsychology- via phone call
Some clients prefer to receive psychological services via telephone. During the initial phone call appointment this can be discussed and booked in.
Safe and Confidential
The Psychologist will ensure that they are in a safe and confidential location during the phone call. The Psychologist will call you at the scheduled appointment time. Your psychologist will call you at the number that you have provided. If you do not answer the psychologist will leave a message or send you a text. The Psychologist will be available for the scheduled appointment time. If you require any resources to aid therapy the psychologist will send you a email or text message to provide the resources.